We're pretty straightforward about how we collect and use your info. No hidden agendas here - just honest practices for an honest business.
Last Updated:
January 15, 2024
Look, we get it - nobody actually enjoys reading privacy policies. We've tried to make this one as straightforward as possible because we believe you deserve to know exactly what happens with your data.
When you reach out to us about a project or just to chat about your design ideas, we'll collect some basic stuff - your name, email, phone number, and whatever details you share about your project. Pretty standard, right?
If you're visiting our website, we also pick up on some technical bits like your IP address, browser type, and which pages you're checking out. This isn't about being nosy - it helps us understand what content people find useful and where we can improve things.
Here's the thing: we're a small architecture studio, not a tech company. We collect the bare minimum we need to serve you well and nothing more.
We're not collecting data for the sake of it. Every piece of information serves a real purpose:
We've been doing this for years, and honestly, the best projects come from good communication. That's really what this data collection is about - making sure we can talk to you effectively and deliver work that makes you happy.
Yeah, we use cookies - the digital kind, not the chocolate chip ones. They help our site remember your preferences and give us insights into how people use the site. You can disable them in your browser if you want, though some features might not work as smoothly.
We take reasonable precautions to protect your data - encrypted connections, secure servers, the works. But let's be real: no system is 100% hack-proof. We do our best and stay current with security practices, but we can't guarantee absolute security. Nobody can.
Under Canadian privacy laws (PIPEDA, to be specific), you've got rights. Here's what you can do:
You can ask us what information we have about you. We'll provide it within 30 days.
If we've got something wrong, just let us know and we'll fix it.
Want us to delete your data? We'll do it, unless we're legally required to keep it (like for completed projects with warranty obligations).
We occasionally send newsletters about our projects. Don't want them? There's an unsubscribe link in every email, or just tell us directly.
We're not hoarders. We keep your information only as long as we need it:
After these periods, we either delete or anonymize the data. We're not sitting on old client info just because.
Sometimes our website links to other sites - maybe a supplier's page or an article we found interesting. Once you click through, you're on their turf and their privacy policies apply. We can't control what they do, so just be aware of that.
We try to only link to reputable sources, but do your own due diligence.
Laws change, our practices evolve, and sometimes we realize we need to clarify something. When we update this policy, we'll change the date at the top and, if it's a significant change, we'll let you know directly.
We're not gonna make sneaky changes. If something big shifts, you'll hear about it.
Look, if any of this is unclear or you've got specific concerns about your privacy, don't hesitate to reach out. We'd rather have a quick conversation than have you worry about what we're doing with your information.
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1247 Granville Street, Suite 402
Vancouver, BC V6Z 1M5
Canada
This privacy policy is governed by Canadian federal and British Columbia provincial privacy laws. If you believe we've mishandled your personal information, you have the right to file a complaint with the Office of the Privacy Commissioner of Canada.